Warranty Terms
1. The warranty period is valid from the shipping date of Shinova’s products.
If the shipping date is not confirmed because the customer lost the proforma invoice or sales contract, the warranty period is valid from the manufacturing date on the label plus 45 days.
2. Within Warranty:
Shinova provides the replacement parts for free, and also provide the repair guider and technical support for free.
3. After Warranty:
Shinova provides the replacement parts and charges some material costs. The repair guider and technical support are provided for free.
4. The following conditions are not covered:
the damage caused by improper use (e.g. screen splintering, cable disconnection, improper sterilization).
the damage caused by accident or human factor (e.g. drop down, water penetration, excessive extrusion, improper voltage).
the damage caused by force majeure (e.g. fire, earthquake, flood, etc.).
the actions of installation, use, maintenance and keeping are not according to the user manual.
product label and serial no. is lost and not distinguished.
Any modification, disassembly and repair without Shinova’s authorization.
the damage caused during the transportation of return.
out of warranty period.